Nowadays, many companies use IT consulting services to implement technology, provide a total solution or help manage an internal development project. Hiring a consulting company brings a wide range of benefits, including:
Financial advantages: Your organization can reduce overall costs and gain efficiencies by outsourcing activities that are not its core competences. In addition, leveraging the talent, technology and expertise of the consulting company saves you the long-term expense of hiring permanent staff.
Expertise: You gain an access to highly qualified IT professionals who are up to speed on the latest technologies, as well as the benefits and drawbacks of IT solutions for your industry.
Personnel flexibility: It is easier to terminate relationships with the consulting company than to layoff full-time personnel. You have no obligations to keep consultants on when the project is over.
Once you decide to hire an IT consulting company, the next step is to find the company that will help make you and your project successful.
Which company is the right fit for your project’s scope, funding or timelines?
Choosing an IT consulting company can be a daunting task. However, there are some criteria you can use to select a company that perfectly matches your needs.
Depth and diversity of skills
If your IT project requires certain expertise not internally available or specialized technical skills to supplement internal staff, it’s time to look for a consulting company.
Expert knowledge in the subject area of the project, superior technical skills, and experience with projects similar to yours are the first criteria for choosing a consulting company.
While interviewing prospective companies, you may ask the following questions: How long have you been in business? What types of projects do you specialize in? What resources do you have to perform the project (human, technological, etc.)?
Be sure to request samples of the company’s work as well as its credentials, certifications, and references from previous clients.
Efficiency and cost-effectiveness
The next criteria are efficiency and cost-effectiveness. The consulting company should fit your project requirements and budget, as well as maximize your return on investment (ROI). Therefore, it’s crucial to discuss timelines, communication processes, and costs. Ask consultants the following questions: Can you meet the time schedule? What tools do you use to communicate the project status? What is your hourly rate?
Make sure that efficiency and cost effectiveness keep up with the appropriate quality of provided services.
Proven track record of success
Your project may benefit tremendously from the consultants who have outside perspectives and know what has worked and failed in other organizations in your field. Consultants with a lot of diverse experience can bring many ideas to the table.
If you want your project to be successful, find a consulting company that has a proven track record of success. Learn about their previous experience and past performance with other clients. Ask how the company has implemented, designed or solved problems for them.
As part of the evaluation, remember to check references. It’s a sure way to distinguish accomplished professionals from a company that merely interviews well.
Quality of Service
In addition to leveraging best practices, a consulting company should provide the best possible value and service for your organization.
Does a consulting company guarantee value added outcomes? Do they provide technical support for the rendered services? Are the proposed solutions both practical and implemented at a pace that’s conducive to your organization? How are they going to contribute to your long-term success? These are all important questions to consider when choosing a consulting company.
Finally, when you hire an IT consulting company, you are not only entering into a contract but also a relationship. Make sure that the company has what it takes to be in a relationship with your organization (for example, shared values, beliefs, and dedication to success).
Mutual trust and respect are the key to any relationships. Therefore, when choosing a consulting company, think about the following: Is the company honest, trustful and reliable yet responsive to your needs? Is this company a right fit to your organizational culture? Are they effective as well as dedicated to seeing your organization be successful?
If you are currently looking for an IT consulting company, let us help you succeed. Contact us and find out how BrightHeight Solutions can help you save time and money while achieving superior results.